Team Volunteer at Waters Green

What is Team Volunteer?

During the height of the Covid-19 Lockdown, we were pleased to be able to help patients access support via NHS Responders, Cheshire East Helping People and various other local and national support services. More than ever before, we have been shown the value of volunteers and their contribution!

As we move forward, the Macclesfield Primary Care Network is launching a new volunteer scheme, Team Volunteer, to support our patients at Waters Green and provide an opportunity for those who want to get involved and give back to the community.

There is a definite need for the service; people who have been furloughed, people who may have lost their employment, and people who are retired and looking for a way to stay active and involved. We are looking for people to fulfill a variety of different roles and are able to commit to 2 hours a week. You will be given training via a full induction and the support to develop new skills and meet new people in your chosen role.


Currently Recruiting

Coming Soon

We are looking for friendly volunteers, who are confident on the phone, and can happily chat to anyone about anything for our new befriending service: Team Talk.

You will be providing regular phone contact with patients who are lonely or isolated, or who are perhaps feeling a bit down and would welcome a friendly voice. Your call may be the one thing that brightens a lonely person’s day!

If this sounds like something you would like to help with, please fill in our application form, or get in touch. We’d love to hear from you.

Volunteers in this role will be the welcoming face of Waters Green Medical Centre. Your role will include welcoming patients and visitors, encouraging hand washing and using a hand-held device to take temperatures on entry into the building.

You will offer reassurance to patients who may be worried about their appointment and are unsure where they need to go.

We also hold events in the community for patients, such as our Ageing Well Roadshow. Volunteers play a vital role in these, greeting patients, and registering them for the event and sessions on offer.

If you can provide a warm welcome and a friendly smile to put patients at ease, this could be the role for you.

Traffic Marshals play a big role on our Flu Clinic days and at other big events. You will be working in our car park at the Medical Centre, and potentially at other local sites, directing drivers to the appropriate parking zones and specific bays. This will really help patients who are not confident with the layout in our car park!

We are looking for volunteers who can provide a friendly welcome and clear directions to patients when they arrive on site.

This role will be instrumental in supporting the practices with their administrative tasks. This could include helping with mailshots, preparing patient information packs and photocopying.

We are looking for a volunteer with a practical approach and good computer skills, who can help us get the information that is needed to patients.

If you think this sounds like you, please fill in our application form.

This role will involve supporting patients to access online services, such as eConsult and Patient Access. We want every patient to be able to access the best help for them when they need it, this is where you can help!

As well as support with online services, we are looking to launch a new Blood Pressure Monitor Library, where patients can borrow a blood pressure machine from Waters Green so that they can take daily readings.

We are looking for patient and practical volunteers, who are comfortable around technology and happy to demonstrate to others.

For this role, we are looking for friendly, enthusiastic volunteers to provide information and signposting to patients regarding health and social issues. This could include raising awareness of a support group, an event or even a clinic or service.

For example, did you know you can self-refer to see a physiotherapist? Or that there is a support group in Macclesfield for new parents, called the Smile Group?

We want to share the knowledge of all the amazing services in our community, and we’d love some friendly volunteers to help us. You would be based in the Atrium, at the very centre of Waters Green and armed with local knowledge and a listening ear to guide patients along their healthcare journey.

This role will be mostly based in the community, providing support for patients who want to join a new group, club or service, but who would welcome the support of someone attending with them. It’s natural to be anxious when trying something new and that’s where you can help!

Many of the patients you will meet will have been seen in our Social Prescribing Service, they may have been recommend a particular group or service that could help them. You will play a part in encouraging them to attend, join in and build up their confidence to go without support after a short time.

For this role, we are looking for a friendly, outgoing person, who likes joining in, and can make anyone feel at home, you will have a supportive and can-do attitude, and will be more like a friend than a volunteer.

We are looking for a friendly volunteer who has their own transport, and is a good and conscientious driver to provide transport for patients, to enable them to attend medical appointments at Waters Green, and the surrounding area.

You will meet with patients and carers at their home and provide them safe transport to their medical appointment, as well as friendly support.

Mileage costs will of course be reimbursed. You will need full business insurance to cover the journeys in your car, but many companies will allow you to add this free of charge for volunteer driving roles.

Apply to Join Team Volunteer

If you would like to apply for any of our volunteer roles, please click on the button opposite, this will take you to our online application form. If you have any trouble completing the form, or would like to speak to us first, please don’t hesitate to get in touch. We can also provide a paper-based application form.


As well as the amazing service you are providing to patients at Waters Green, there are also many benefits to being a volunteer.

  • Volunteering reduces social isolation. It gives you a purpose, and opportunity to meet new people, and make a difference in their lives.
  • Volunteering can have positive effects on your health and wellbeing. It is one of the 5 Ways to Wellbeing, under the title of “Give”.
  • It can add value to your CV and provide you with more employment options in the future, especially with regards to a reference.
  • There are a wide variety of roles on offer, covering all days of the week. This offers a wide choice of opportunities, along with new skills and experiences.
  • There may be the opportunity to set up your own peer group sessions, to support people in a similar situation and to encourage shared experience and support.

Spotlight on our Befriending Volunteer

“Phone befriending is a great way to build relationships with people on the phone; to check how they are and what they’ve been doing, or reminisce about the past.

Through lockdown, phone befriending has provided a safe way to chat, reduce loneliness, get to know one another and share what we’ll be doing in the week.

For 5 minutes or 15+ on the phone, we’re here to hear you.”

Alice Beech

Alice Beech

Volunteer Befriender

Meet Our Coordinator

Hi, my name is Victoria Newton and I am the Volunteer Coordinator here at Waters Green Medical Centre. I have over 20 years volunteering experience, ranging from leading girl-guiding groups to helping in museums! I believe that volunteering is the perfect opportunity to give something back to your community and develop your potential. My personal volunteering experience has been enhanced, as what was my hobby is now a platform for me to share my passion. Volunteering at Waters Green can be flexible, whether you want to stay for a short period or for a while, all help will be welcomed gratefully. We will work together to meet your needs. I look forward to meeting you!


Victoria Newton

Victoria Newton

Volunteer Coordinator

Contact Details

Victoria can be contacted by phone or email, using the details below:

Mobile: 07497 345 265

Please note Victoria only works on Tuesday to Friday. Outside of these days, please either leave a message or drop Victoria an email and she will get back to you.