Welcome to the Cumberland House Surgery page
Our friendly and professional team have been meeting the medical needs of the local Macclesfield community for more than a century, so you can rest assured that your own and your family’s health are in very safe hands. Whether you’re new to the area and need to register with a GP or whether you’re an existing patient who needs to make an appointment, order a repeat prescription or get your test results, you’ve come to the right place. We’re dedicated to helping you to improve your wellbeing, so you’ll also find plenty of helpful patient information here for every member of the family.
Monday – Friday, 8am – 6.30pm
Weekend – Closed
Tel: 01625 428081
When we’re closed call 111
Cumberland House Surgery
Waters Green Medical Centre
Here for you
Appointments are available:
Evening & weekends – Please ask reception for more details
How do I…
Simply download, print out and complete a new patient registration form at home and bring it into the surgery. We have printed copies here if you don’t have a printer. Once this has been signed, your details will be added onto our system so you can book appointments and contact our practice.
Routine appointments can be booked up to 6 weeks in advance, simply visit or call the surgery, or use our online service.
If you’re not registered to use our online service yet, see ‘Use online services’ below.
If you need an urgent appointment, please telephone the surgery for advice and we will transfer you to a doctor or nurse where possible, or get them to call you back.
Telephone consultations and appointments are also available with our GPs and nurses throughout the week which might save you a trip to the practice. Ask reception for more details.
If you cannot attend an appointment for any reason, please let us know as soon as possible so that we can offer the slot to someone else.
Cumberland House Surgery uses two online services. The first is called Patient Access. This website and mobile app lets you:
- View, book and cancel select appointments at our practice
- Order your repeat prescriptions
- Access your medical records
To register for our online service, just pop in to the practice with photo ID such as a passport or driving licence, and a utility bill in your name dated within the last 3 months.
The second is called eConsult. This website and mobile app let’s you:
- Get quick clinical advice & treatment online
- Save unnecessary trips to the practice
- Request fit notes, check test results, request letters and other admin forms
You do not need to register for this service.
For illnesses lasting 7 days or less, you don’t need a sick note but you may need to complete a self-certification form. You can pick one up at our surgery reception or on this website – www.gov.uk/government
For absences of over 7 days, you’ll need medical evidence for your employer. For this, you’ll need a doctor’s Fit Note. Your doctor can also give you a “Fitness For Work” note which helps you get back to work more quickly.
Housebound patients can receive a home visit from a doctor by calling the practice between 8am and 10.30pm. You’ll need to give some details about your problem to our receptionist so your doctor can call you to carry out an assessment to determine whether an at-home appointment is appropriate.
Children and babies should be brought into our surgery for appointments. We always make sure that children are seen as quickly as possible.
Your GP may refer you to the community nursing team for home visits, and anyone who has recently had a baby or who is a newly registered patient with a child under 5 will receive a home visit from our health visitor.
If you need a repeat prescription, you can choose from one of the following three options:
- Online at: www.app.patientaccess.com
- In person at our surgery
- By post with a stamped addressed envelope to send it back to you
We don’t accept requests for repeat prescriptions over the phone.
Make sure your repeat prescription request reaches us 7 days before the due date. Allow 2 working days between requesting and collecting your prescription. If you’re ordering your medication early, tell us the reason with your prescription request to avoid delays.
Some local chemists offer a collection or delivery repeat prescription service. Contact your pharmacy to find out more.
Patients on repeat medications need to see a nurse or doctor for an annual medication review. You’ll see a notification on your repeat prescription slip when yours is due. Make sure to arrange an appointment in plenty of time to avoid delays to your prescription.
When you’ve had a test, you’ll be told how long it’ll take to get the result. Call our surgery after this time if you haven’t heard anything.
Test results are handled by our practice secretaries who you can call direct. Please call the secretary for the doctor who sent you for the test, between 10am and 4pm:
Doctor who sent you for the test: Dr Hodgson, Dr Maund, Joanne Rowe
Secretary: Mrs Lisa Stockton
Phone number: 01625 264063
Doctor who sent you for the test: Dr Durrow, Dr Paterson, Dr Jaberi, Dr Finch, Dr Joseph
Secretary: Mrs Michelle Stewart
Phone number: 01625 264066
Doctor who sent you for the test: Dr Mullan, Dr Weidner, Dr Anjum, Dr Wilson, Marie Evans
Secretary: Miss Stacey Byrne
Phone number: 01625 264064
Please allow at least two working days to call for blood test results and five working days for x-ray results.
Our data protection and confidentiality policy means we can only give results to the patient themselves without prior permission.
If you need medical advice urgently and you feel it cannot wait until our surgery re-opens, call the out-of-hours service on 111.
You can talk to a medical professional to explain your problem and may be given advice or asked to come for an urgent appointment at the out of hours centre.
The service is open:
Monday – Thursday, 6.30pm – 8am
Friday – Monday, 6pm – 8am
Home visits are only made in exceptional circumstances.
In a genuine emergency call 999. Chest pain and/or shortness of breath are considered to be emergencies.
The following services are offered via our practice:
- Baby clinic – Contact the Macclesfield Health Visitors for details on 0300 123 0755 (9.30am – 4.30pm). There are no baby drop-in clinics at Waters Green Medical Centre
- Cervical smears – Monday – Friday
- Childhood immunisation – There is an immunisation clinic on a Tuesday afternoon between 1.30pm and 4pm. All registered children receive an automatic invitation to attend one of our clinics.
- Chiropody assessment – Wednesday morning
- Chronic disease monitoring – These clinics are for patients who may have asthma, chronic obstructive pulmonary disease, hypertension, coronary artery disease or any other chronic condition.
- Counselling – Most days counselling service
- Diabetes – Monday, Tuesday and Thursday morning
- Dietetics – Thursday morning
- Leg ulcer – Tuesday afternoon
- Optometrist – Thursday morning
- Paediatric surveillance – Monday, Tuesday and Thursday
- Physiotherapy – By self-referral
- Travel clinic* – Friday afternoon
*Planning to jet off somewhere exotic and need travel vaccinations? Please make an appointment with the practice nurse at least six weeks ahead of your travel date. To help us offer the right advice and vaccinations, please fill out the online form before coming to see the nurse.
We charge for some tasks outside of normal NHS medical services.
All GP Practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at that practice.
The average pay for GPs working in Cumberland House Surgery in the 2017 / 2018 financial year was £69,498 before tax and national insurance.
This is for 4 full time GPs, 9 part time GPs and 1 locum GP who worked in the practice for more than six months.
EU Exit advice for patients
We have heard from many of our patients with questions around their health and care as a consequence of an EU exit. The best source of information can be found on www.nhs.uk. This website will be updated on a regular basis.
Information regarding medicines
Please keep ordering your repeat prescriptions and taking your medicines as normal. It’s very important you don’t order more medicines than normal. If you do, then it may mean that other people won’t be able to get their medicines. Further information is available on www.nhs.uk