Useful Covid Links
Welcome to the Cumberland House Surgery page
Contact details
Monday – Friday, 8am – 6.30pm
Weekend – Closed
Tel: 01625 428081
When we’re closed call 111
Email
cheshireccg.cumberlandhouse@nhs.net
Cumberland House Surgery
Waters Green Medical Centre
Sunderland Street
Macclesfield
Cheshire
SK11 6JL
Here for you
Appointments are available:
Weekdays
Evening & weekends – Please ask reception for more details
Consult our doctors online is only open Monday to Friday 8am-3pm
Online Services:
The practice recommends that all patients download the NHS App. Using the NHS App means you can view your medical records online, book appointments, request prescriptions and see when the doctor has issued the prescription.
Our Surgery
Our friendly and professional team have been meeting the medical needs of the local Macclesfield community for more than a century, so you can rest assured that your own and your family’s health are in very safe hands. Whether you’re new to the area and need to register with a GP or whether you’re an existing patient who needs to make an appointment, order a repeat prescription or get your test results, you’ve come to the right place. We’re dedicated to helping you to improve your wellbeing, so you’ll also find plenty of helpful patient information here for every member of the family.
GPDfPR – General Practice Data for Planning and Research
This practice is required to support vital health and care planning and research by sharing your pseudonymised data with NHS Digital. You can choose whether your confidential patient information is used for research and planning. You do not need to do anything if you are happy about how your confidential patient information is used. If you would like to opt-out you need to register that wish with your GP surgery.
The rollout for the GDfPR has been moved from September 2021, and now has no fixed date to commence. Changes are being introduced which means that patients can opt-out or change their opt-out status at any time.
Patients do not need to register a Type 1 opt-out by 1 September to ensure their GP data will not be uploaded.
There are two ways you can opt-out:
Type One Opt-Out means your personal information never leaves the GP Surgery. You have to print out a form and send it directly to your GP Surgery.
The National Data Opt-Out means that your data is collected by NHS Digital, but is not passed on. You can opt-out of this online only.
To view the latest updates, please visit: GP Practice Privacy Notice for General Practice Data for Planning and Research.
How do I…
Registering Online:
We are using a new online service called Register with a GP surgery that makes it easy to register with Cumberland House Surgery.
Just fill in this quick online form to start the process. You do not need proof of address or immigration status, ID or an NHS number.
The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.
Paper forms are still available if you need one.
Registering in-person:
Simply download, print out and complete a new patient registration form at home and bring it into the surgery. We have printed copies here if you don’t have a printer. Once this has been signed, your details will be added onto our system so you can book appointments and contact our practice.
Please note that we have recently made some changes to the way our appointment system works.
If you would like to book an appointment, ask about a problem or medical condition, or are looking for admin help, please contact us using the link below.
Cumberland House Surgery uses two online services:
The first is called Accurx. This lets you:
- Arrange appointments with the practice
- Get quick clinical advice & treatment online
- Save unnecessary trips to the practice
- Request fit notes, check test results, request letters and other admin forms
You do not need to register for this service.
The second is called Patient Access. This website and mobile app lets you:
- Order your repeat prescriptions
- Access your medical records
To register for Patient Access, please contact the surgery.
For illnesses lasting 7 days or less, you don’t need a sick note but you may need to complete a self-certification form. You can pick one up at our surgery reception or on this website – www.gov.uk/government
For absences of over 7 days, you’ll need medical evidence for your employer. For this, you’ll need a doctor’s Fit Note. Your doctor can also give you a “Fitness For Work” note which helps you get back to work more quickly.
Housebound patients can receive a home visit from a doctor by calling the practice between 8am and 10.30am. You’ll need to give some details about your problem to our receptionist so your doctor can call you to carry out an assessment to determine whether an at-home appointment is appropriate.
Children and babies should be brought into our surgery for appointments. We always make sure that children are seen as quickly as possible.
Your GP may refer you to the community nursing team for home visits, and anyone who has recently had a baby or who is a newly registered patient with a child under 5 will receive a home visit from our health visitor.
If you need a repeat prescription, you can choose from one of the following three options:
- Online at: www.app.patientaccess.com
- Via the NHS App at: https://www.nhs.uk/nhs-app/
- In person at our surgery, there is a box on the ground floor near security or there is a box next to the reception counter.
- By post with a stamped addressed envelope to send it back to you
- For housebound or vulnerable patients the pharmacy can order these prescriptions for you. Please speak to the pharmacy about this.
We don’t accept requests for repeat prescriptions over the phone.
Make sure your repeat prescription request reaches us 7 days before the due date. Allow 2 working days between requesting and collecting your prescription. If you’re ordering your medication early, tell us the reason with your prescription request to avoid delays.
Some local chemists offer a collection or delivery repeat prescription service. Contact your pharmacy to find out more.
Patients on repeat medications need to see a nurse or doctor for an annual medication review. You’ll see a notification on your repeat prescription slip when yours is due. Make sure to arrange an appointment in plenty of time to avoid delays to your prescription.
Cumberland House operates the Electronic Prescription Service (EPS) This is an NHS service which gives you the chance to change how your GP sends your prescription. The GP will send it electronically to the place you nominate (choose), saving you time, by not having to collect your prescription from the surgery. You have the choice about where your medicines can be collected from, eg a pharmacy near to where you live, work or shop. You do not need a computer to do this. Just ask the pharmacy or your GP to do this for you. You can change at anytime by telling them in good time before your next prescription is due.
If you need medical advice urgently and you feel it cannot wait until our surgery re-opens, call the out-of-hours service on 111.
You can talk to a medical professional to explain your problem and may be given advice or asked to come for an urgent appointment at the out of hours centre.
The service is open:
Monday – Thursday, 6.30pm – 8am
Friday – Monday, 6pm – 8am
Home visits are only made in exceptional circumstances.
In a genuine emergency call 999. Chest pain and/or shortness of breath are considered to be emergencies.
- Share feedback about our surgery
- Sign up for our newsletter (coming soon)
- Take our Friends & Family Test (coming soon)
- Join our Patient Participation Group
- To make a complaint please call our surgery and ask to speak to the practice manager.
If you wish to make a complaint see our complaints procedure leaflet on how to do this. Included in this leaflet are details on how to contact the Parliamentary & Health Service Ombudsman if you are dissatisfied with the outcome of your complaint.
If you would prefer not to write a letter to the surgery you can use this complaint form instead.
This is an easy read guide on how to make a complaint.
Practice information
The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if:
- You have had these symptoms for fewer than 15 days:
- a continuous new or worsening cough
- a high temperature
- You are aged 50 to 64 with a pre-existing illness
- You are aged 65 and above
To find out more information and to get involved, please click here or phone directly on 0800 138 0880.
A series of webinars have been produced and kindly shared by health professionals in Somerset, to help all patients access reliable nutrition information.
The following services are offered via our practice:
- Baby clinic: Contact the Macclesfield Health Visitors for details on 0300 123 0755 (9.30am – 4.30pm). There are no baby drop-in clinics at Waters Green Medical Centre
- Cervical smears: Monday – Friday
- Childhood immunisation: All registered children receive an automatic invitation to attend one of our clinics. These are by appointment only and take place every Tuesday.
- Chronic disease monitoring: These clinics are for patients who may have asthma, chronic obstructive pulmonary disease, hypertension, coronary artery disease or any other chronic condition.
- Diabetes: Monday – Thursday
- Dietetics: Thursday morning
- Leg ulcer: Tuesday afternoon
- Paediatric surveillance: The 6-week checks are currently being combined with the first immunisation clinic at 8 weeks, these are taking place on a Tuesday.
- Physiotherapy: By self-referral
- Travel clinic*: Monday afternoon
*Planning to jet off somewhere exotic and need travel vaccinations? Please make an appointment with the practice nurse at least six weeks ahead of your travel date. To help us offer the right advice and vaccinations, please fill out the online form before coming to see the nurse.
To see the latest guidance regarding B12 Supplements during the Covid-19 Pandemic, please click here.
We charge for some tasks outside of normal NHS medical services.
Practice & Patient Privacy Information
NHS Privacy Information & Useful Links
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
The average pay for GPs working in Cumberland House Medical Practice in the 2022/23 financial year was £78,389 before tax and National Insurance.
This is for 4 full time GPs, 7 part time GPs, and 4 locum GPs who worked in the practice for more than 6 months.
At Cumberland House Surgery, we do not prescribe Diazepam for patients who wish to use this for a fear of flying. We have made this decision for the following reasons:
- Diazepam is a sedative. This means, the medication makes you sleepy and more relaxed. If there were to be an emergency during the flight, this could impair your ability to concentrate, follow instructions or react to the situation. This could seriously affect the safety of you and the people around you.
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Sedative drugs can make you fall asleep, however, when you sleep it is an unnatural non-REM sleep. This means, your movements during sleep are reduced and this can place you at an increased risk of developing blood clots (DVT). These blood clots are very dangerous and can even prove fatal. This risk further increases if your flight is over 4 hours long.
3. Although most people respond to benzodiazepines like Diazepam with sedation, a small proportion experience the opposite effect and can become aggressive. They can also lead to disinhibition and make you behave in ways you normally wouldn’t. This could also impact on your safety and the safety of your fellow passengers or could lead you to get in trouble with the law.
4. National prescribing guidelines followed by doctors also don’t allow the use of benzodiazepines in cases or phobia. Any doctor prescribing diazepam for a fear of flying would be taking a significant legal risk as this goes against these guidelines. Benzodiazepines are only licensed for short-term use in a crisis in generalised anxiety. If this is the problem you suffer with, you should seek proper care and support for your mental health, and it would not be advisable to go on a flight.
5. In several countries, diazepam and similar drugs are illegal. They would be confiscated, and you might find yourself in trouble with the police for being in control of an illegal substance.
6. Diazepam has a long half-life. This means it stays in your system for a significant time and you may fail random drug testing if you are subjected to such testing as is required in some jobs.
We appreciate a fear of flying is very real and very frightening and can be debilitating. However, there are much better and effective ways of tackling the problem. We recommend you tackle your problem with a Fear of Flying Course, which is run by several airlines. These courses are far more effective than diazepam, they have none of the undesirable effects and the positive effects of the courses continue after the courses have been completed.
Fear of Flying Courses
Easy Jet
www.fearlessflyer.easyjet.com A free downloadable e-book is available or on line courses from £89
Tel: 0203 8131644
British Airways
http://flyingwithconfidence.com/courses/venues On line courses are available from £79.99
Tel: 01252 793 250 Virgin Atlantic
https://flyingwithoutfear.co.uk/collections Face to face courses are available at various airports with prices from £267
Tel: 01423 714900 1252250
Meet the Team
Dr Sharon Mullan (f)
MB ChB, DRCOG, MRCGP, DFFP.
Registered in Manchester 1996
Special Interests: Women’s Health, Mental Health, Elderly Care, Medicine in the Elderly, Paediatrics,
Dr Matthew Durow (m)
MB ChB, MRCGP, DRCOG, DFSRH, DCH, PGCertMedEd
Registered Manchester 2005
Special Interests: Musculoskeletal Medicine, Men’s Health, GP Trainer
Dr Elizabeth Paterson (f)
BSc, MB ChB, MRCP, DRCOG, MRCGP, DFFP
Registered in Manchester 1997
Special Interests: Palliative Care, Women’s Health
Dr Neema Jaberi (m)
MB ChB MRCGP
Registered in 2005
Special Interests: Diabetes, Dermatology, Minor Surgery, Joint Injections
Dr Adam Hussain (m)
MB ChB MRCGP
Registered in Birmingham 2013
Special Interests: Men’s health.
Dr Filipe Stratford (m)
MB ChB, MRCGP
Registered in Liverpool 2015
Special interests: Paediatrics, Mental Health, General Medicine
Dr Jith Joseph (m)
MB BS, MD, MRCP (London), MRCP (Ireland), MRCGP PG Dip Cardiology, FRCP
Registered in Mangalore 1996
Special Interests: Cardiology, Stroke
Dr Jessica Hobbs (f)
MBBS DRCOG MRCGP 2016
Registered in Newcastle Upon Tyne in 2011
Special Interests: Women’s Health, Paediatrics
Dr Jill Stratford (f)
MB ChB, MRCGP
Registered in Liverpool in 2015
Special Interests: Women’s Health
Dr Victoria Silverwood (f)
MB ChB(Dist) PGCE(MedEd) PGDip(MedSci) MRCGP MPhil
Registered in Keele 2012
Special Interests: Perinatal Care, Mental Health, Primary Care Research, Medical Education.
Dr Kristina Milne (f)
MB ChB MRCGP
Registered in Manchester 2017
Special Interests: Women’s Health
Dr Jatin Kanda (m)
MB ChB MRCGP
Registered in Jalandhar in 2018
Special Interests: Mental Health, Dermatology, Diabetes
Siwon Kim
DipHE BSc(Hons) PGDip MSC
Physician Associate
Siwon is a clinical graduate trained in the medical model to consult, examine and understand the patient’s problems and plan care. Siwon works to complement GPs and the practice team.
Simon Hogan
MSK Practitioner
Simon is a musculoskeletal practitioner who is trained to assess patients with soft tissue, muscle and joint pain on the most appropriate management pathway. He can support patients who are suffering from any bone, joint or muscle pain. He is able to give steroid injections and refer for further investigations.
Sister Bev Wood
Special Interests: Asthma, Respiratory Disease, Triage, Cervical Smears, Smoking Cessation, Health Promotion
Sister Gillian Redpath
Special Interests: Hypertension, Health Promotion, Cervical Smears, Childhood Immunisation, Treatment Room Nurse – Wound Care
Angela Howard
Practice Nurse
Special Interests: Diabetes, Travel Medicine
Ella McGrouther
Practice Nurse
Special Interests:
Joanne Kershaw
Practice Nurse
Practice Nurses are qualified, registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailments clinics and carry out cervical smears.
To contact someone from our Medicines Management Team, please call 01625 428081
Shilan Suliman
Clinical Pharmacist
Monday – Wednesday
Abbie Jackson
Pharmacy Technician
Tuesday – Friday 09:00am – 2pm
Lydia Staddon
Pharmacy Technician
Tuesday – Friday 2pm – 5pm
Tamsin Denham
Prescription Administrator
Monday – Friday 8am – 4pm
To contact someone from our secretarial team please call the surgery on 01625 428081.
Lisa Stockton
Secretary to: Dr Hussain, Dr Milne, Dr Kanda
Monday – Thursday, 08:00 – 17:00
Friday, 08:00 – 14:00
Michelle Stewart
Secretary to: Dr Durow, Dr Paterson, Dr Jaberi, Dr Joseph
Monday – Friday, 08:00 – 16:00
Stacey Byrne
Secretary to: Dr Mullan, Dr Filipe Stratford, Dr Hobbs, Dr Jill Stratford, Dr Silverwood
Monday – Friday, 09:00 – 17:00
Practice Manager:
Mrs Amanda Abdi Tehrani
Monday – Thursday, 9:00 – 16:00
Administration:
Mrs Sharon Ratcliffe
Monday – Friday, 09:00 – 13:00
For information about medical forms and reports
Reception:
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries.
EU Exit advice for patients
We have heard from many of our patients with questions around their health and care as a consequence of an EU exit. The best source of information can be found on www.nhs.uk. This website will be updated on a regular basis.
Information regarding medicines
Please keep ordering your repeat prescriptions and taking your medicines as normal. It’s very important you don’t order more medicines than normal. If you do, then it may mean that other people won’t be able to get their medicines. Further information is available on www.nhs.uk