Broken Cross Surgery

Welcome to the Broken Cross Surgery page

Our Surgery

Your first resource to get the medical help you need. At Broken Cross Surgery, our friendly team are dedicated to serving the health and wellness needs of the local Macclesfield community, so if you’re new to the area and need to register with a GP, we’re here to help. This page is the best place to find out everything you need to know about making an appointment, getting your test results or ordering a repeat prescription. We’ve also got helpful information about how to improve your own and your family’s health so you can stay well all year round.

Our Practice Boundary Map

Use our practice map opposite to check if your postcode lies within our registration boundary.

To search the map, click in the top right hand corner and select “View Larger Map” or click the button below. You can then search for your postcode by clicking on the magnifying glass symbol.

If you have any issues using the map, please let us know.

Contact details

Monday – Friday, 8am – 6.30pm
Weekend – Closed

Tel: 01625 617300
When we’re closed call 111

Broken Cross Surgery
Waters Green Medical Centre
Sunderland Street
SK11 6JL

Please note that we do NOT take prescription requests via E-consult or over the telephone.  If you need a repeat prescription please use your online access account or ask your pharmacy to request your medication.  You can also drop your request of in the box on the ground floor or bring it to reception at the surgery. If you do not have an online access account, please complete the application form which you can find on this website under ‘use online services’.

Here for you

Appointments are available:

Weekdays – Tuesdays from 7am
Evenings – Wednesday & Thursday until 7.30pm

Extra evening & weekend appointments are also available – Please ask reception for more details

GPDfPR – General Practice Data for Planning and Research

This practice is required to support vital health and care planning and research by sharing your pseudonymised data with NHS Digital.  For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research. You can choose whether your confidential patient information is used for research and planning. You do not need to do anything if you are happy about how your confidential patient information is used. If you would like to Opt out you need to register that wish with your GP surgery by 23/06/2021. You can change your choice at any time.

Type 1 opt-out: medical records held at your GP practice

The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.
If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. To register a Type 1 Opt-out, for yourself or for a dependent (if you are the parent or legal guardian of the patient) (to Opt-out) you can download the form from the link below and then returning it to the surgery before the deadline of June 23rd 2021. Opt Out Form

This collection will start on 1 July 2021 so if you do not want your data to be shared with NHS Digital.

Type 2 opt-out: information held by NHS Digital

Previously you could tell your GP practice if you did not want NHS Digital, to share confidential patient information that we collect from across the health and care service for purposes other than your individual care. This was called a type 2 opt-out. The type 2 opt-out was replaced by the national data opt-out. Type 2 opt-outs recorded on or before 11 October 2018 have been automatically converted to national data opt-outs.  Read more about the collection and conversion of type 2 opt-outs. More information about this matter can be viewed on the NHS Digital website here

Covid-19  Vaccination Passports

We are unable to issue this certificate at the practice.

Please see “Demonstrating your Covid-19 vaccination status when travelling abroad”  for further information. Proof of your vaccination status will be available on the NHS App. Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS Services on your smartphone or tablet. Account verification is done centrally and you don’t need a password from your GP Surgery.

Covid-19  Vaccination Passports

NHS App Troubleshooting and Technical Support

If you experience any technical difficulties when using the App, please click NHS App Help and Support, for help with common issues and problems.

Please do not contact your GP Surgery for technical support as they are unable to help. If you are still having issues with the App, you can use the link here to Contact the National NHS App Help Team. 

Resetting the NHS App 

The following steps may help to resolve some of the most common technical issues encountered when using the NHS App:

  1. Delete your account – If you are still able to login to the NHS App on your device, please do so, then select Settings (the “cog” icon in the top-right corner), then NHS login, then “Delete your NHS Login”. If you are unable to do this through the App, please visit 
  2. Create a new account via the NHS App by providing Photo ID. If the above steps do not work, please contact the National NHS App Help Team 

Practice Notices

If you are unsure about whether your child needs to stay off school due to illness, this flowchart might help.
Flow Chart

Escape Pain

Are you living with low back pain? Get back into exercise with a free 6 week programme.
Escape Pain Poster
Support for ex-Armed Forces personnel at Veterans in Mind Cheshire and Merseyside
More Details

General Vaccination Information

How do I…

To register as a new patient at Broken Cross Surgery, simply download, print out and complete the following forms:

GP Registration Form (GMS1)
New Patient Questionnaire

Once completed, please bring them into the surgery, or alternatively, email the forms to us at

Once this has been received, your details will be added onto our system so you can book appointments and contact our practice.

Book an appointment by visiting or calling the practice any time throughout the working day, or at any time using our online serviceIf you’re not registered to use our online service yet, see ‘Use Online Services’ tab.

For nurse appointments, you’ll need to give us a call to book.

If you cannot attend an appointment for any reason, please let us know as soon as possible so that we can offer the slot to someone else.

Broken Cross Surgery uses an online service called Patient Access. This website and mobile app lets you:

  • View, book and cancel select appointments at our practice
  • Order your repeat prescriptions
  • Access your medical records

To register for our online service, please complete the application form Application for on-line access to my medical record and email it to the surgery using the following email address;

If you want to request access to your child’s medical record, please complete the application form Consent to proxy access to GP online services and email it to the surgery using the following email address;

For illnesses lasting 7 days or less, you don’t need a sick note but you may need to complete a self-certification form. You can pick one up at our surgery reception or on this website –

For absences of over 7 days, you’ll need medical evidence for your employer. For this, you’ll need a doctor’s Fit Note. Your doctor can also give you a “Fitness For Work” note which helps you get back to work more quickly.

Home visits are available if it is not possible for you to attend the surgery. All requests for a visit should be made if possible before 10.30am.

You’ll need to give some details about your problem to our receptionist so your doctor can call you to carry out an assessment to determine whether an at-home appointment is appropriate.

If you need a repeat prescription, you can choose from one of the following three options:

  • Online at:
  • In person at our surgery
  • By post with a stamped addressed envelope to send it back to you

We don’t accept requests for repeat prescriptions over the phone.

Make sure your repeat prescription request reaches us 7 days before the due date. Allow 2 working days between requesting and collecting your prescription. If you’re ordering your medication early, tell us the reason with your prescription request to avoid delays.

Some local chemists offer a collection or delivery repeat prescription service. Contact your pharmacy to find out more.

Patients on repeat medications need to see a nurse or doctor for an annual medication review. You’ll see a notification on your repeat prescription slip when yours is due. Make sure to arrange an appointment in plenty of time to avoid delays to your prescription.

When you’ve had a test, you’ll be told how long it’ll take to get the result. Call our surgery after this time if you haven’t heard anything.

Our receptionists can only relay messages from your doctor, they can’t comment on your results. It’s your responsibility to check your test results and make follow-up appointments whenever necessary.

Our data protection and confidentiality policy means we can only give results to the patient themselves without prior permission.

Please allow at least two working days to call for blood test results and five working days for X-ray results.

If you need medical advice urgently and you feel it cannot wait until our surgery re-opens, call the out-of-hours service on 111.

You can talk to a medical professional to explain your problem and may be given advice or asked to come for an urgent appointment at the out of hours centre.

The service is open:

Monday – Thursday, 6.30pm – 8am
Friday – Monday, 6pm – 8am

Home visits are only made in exceptional circumstances.

In a genuine emergency call 999. Chest pain and/or shortness of breath are considered to be emergencies.

Practice information

The following services are offered via our practice:

  • Cervical cytology (smear tests)
  • Child health surveillance
  • Chronic disease management – Diabetes, asthma/COPD, CHD
  • Contraception
  • Counselling
  • Dietary advice
  • Drug misuse
  • Epilepsy
  • Health visiting
  • Maternity
  • Mental health
  • Minor surgery
  • Mums and babies clinic (antenatal & immunisation)
  • Older people
  • Sexual health
  • Travel advice & immunisations*
  • Vaccinations & immunisations

*Planning to jet off somewhere exotic and need travel vaccinations? Please make an appointment with the practice nurse at least six weeks ahead of your travel date. To help us offer the right advice and vaccinations, please fill out the online form before coming to see the nurse.

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from the 7th September 2020.

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS on the NHS website.

We charge for some tasks outside of normal NHS medical services.

All GP practices are required to declare the mean earnings for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Broken Cross Surgery in the last financial year (2017-2018) was £47,206 before tax and National Insurance. This is for 4 part time GPs who worked in the practice for more than six months.

EU Exit advice for patients

We have heard from many of our patients with questions around their health and care as a consequence of an EU exit. The best source of information can be found on This website will be updated on a regular basis.

Information regarding medicines

Please keep ordering your repeat prescriptions and taking your medicines as normal. It’s very important you don’t order more medicines than normal. If you do, then it may mean that other people won’t be able to get their medicines. Further information is available on

Meet the Team

Dr Ian Collyer (m)
Oxford 1996, MA (Oxon), BM, BCh, MRCGP, PG Cert GP
Special Interests: Minor Surgery, Heart Disease, Non-Surgical Cosmetics, ENT

Dr Madeleine Bennett (f)
Liverpool 2010, BSc MBChB, MRCGP, DFSRH
Special Interests: Sexual and Reproductive Health

Dr Daniel Harle (m)
East Anglia 2008, MBBS, MRCGP, SEM Diploma
Special Interests: Substance Misuse, Minor Surgery, Sports Medicine

Dr Lucy Jessop (f)
Nottingham 2010, BMBS, MRCGP
Special Interests: Palliative Care, Diabetes

Dr Kirtan Jagani (m) – ST3 Doctor

Dr Ramsha Jagani (f) – F2 Doctor

Sister Claire Allen
Special Interests: Travel Health, CHD (Coronary Heart Disease), Hypertension, Diabetes

Sister Dawn Cummins
Treatment Room Nurse
Special Interests: COPD

Mrs Lesley Barrett
Practice Manager

Dianne Sanderson
Clinical Pharmacist

Patricia Ridgway
Pharmacy Technician

Beth Harris
Physician Associate

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